Improvements to counterparty email notifications

 Product Area: Email Notifications

 Impact of Change: Enhanced Email Clarity

 Roles Impacted: Counterparties

Details

This release addresses confusion in CP Review emails caused by a complex "from" address format. The following improvements are introduced:

Simplified "From" Address: Emails will now display notifications@spotdraft.com as the "from" address, creating a professional and trustworthy email header. This resolves an issue which caused some counterparty email clients to flag the review emails as suspicious.

Preserved Functionality with Reply-To Field: The workflow email is retained in the reply-to field to ensure inbound replies continue to function seamlessly.

How to Enable: This update is applied automatically for all workspaces. No additional configuration is required.

Relevant Resources: NA